We are an Australian team who truly believes in listening to our customer’s needs and acting based on the valuable feedback provided. Our commitment is to deliver Affordable Quality products for serious users.
Your event is not just another sales enquiry for us. We love to see your business grow and succeed and feel honoured to have been a part of your journey.
We truly care about every customer who we work with. Our product experts personally see to it that you receive a product that’s best suited to your event and carries the right features that help message and highlight your brand appeal.
And we care for your Products after you buy from us. Need a spare? Or want a replacement? Our customer service team is always ready to help you with replacements, warranties, and tips on how to get the most out of your gazebo. Our products come with a Manufacturer’s Warranty on the frame for up to 12 years and warranty claims is as easy as placing an order. We even warranty our Custom Printing with a 12 month Not to Fade warranty. This means we truly believe in our products ability and we back it with a replacement warranty.
Our current range reflects both our delivery of affordable quality and the evolution of our products through our 15-year journey. It’s taking note of the small things, continuous learnings and acting upon them that sets us apart.
Our gazebo & marquee designs are based on proven engineering and superior materials. WE have been AWARDED Australian Standard Certifications and UVF50+ Sun Protection cetifications for our gazebo and marquee frames, roof materials and walls.
We also have Fire Rating and Waterproof Ratings to Australia Standards for our Polyester fabrics, so you know you are getting quality.
Which is why we provide up to 12-year, industry-leading manufacturer’s warranties. Rest assured, as Mountain Shade will keep you covered.
We have recently setup our Australian based assembly plant for Gazebo’s and Marquee’s. This means we are an Australian manufacturer of Gazebo and Marquee frames, and use Australian’s to make your next gazebo or marquee order. We are currently assembling our frames, but we expect to grow this operation in the coming years.
Mountain Shade is one of the largest by volume Fabric Dye Sublimation printers in Australia. As a result, we are a leading expert in tailor-made marquee canopy designs for stand-out event presence. Our custom-printing emblazons designs onto marquee canopies, banners, and accessories delivering vibrant custom branding for your team or business. Additionally, we use high denier polyester instead of PVC for resilience and longevity – you can both see and feel the difference which delights our customers
